Mackenzie Schultz

219-216-1874 | schul232@purdue.edu | West Lafayette, IN

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EDUCATION

Purdue University | West Lafayette, IN

Bachelor of Science in Hospitality and Tourism Management | May 2028

Minor: Event and Meeting Management

EXPERIENCE

Palm Beach Tan | Lafayette, IN

Shift Lead / Beauty Consultant | Aug 2025 – Ongoing

• Leadership & Operations: Spearhead store operations during high-volume shifts, maintaining rigorous standards for facility hygiene and operational readiness.
• Sales Excellence: Consistently meet and exceed sales targets for memberships and premium products through consultative selling and needs-based analysis.
• Team Mentorship: Train and onboard new associates on POS systems, closing procedures, and sales psychology to ensure consistent store performance.

LaPorte County Health Department | LaPorte, IN

Environmental Health Intern | May 2025 – Ongoing

• Field Research: Execute rigorous environmental sampling across county lakes, ensuring all data aligns with strict state health regulations.
• Data Management: Utilize specialized software to log and track laboratory results, providing accurate records for public health reporting.
• Public Relations: Act as a professional point of contact for community members, explaining health protocols and testing procedures with clarity and empathy.

Blockhead Beerworks | Valparaiso, IN

Hostess | Mar 2024 – Jan 2025

• Operational Efficiency: Reduced guest wait times by 15% through proactive coordination with the culinary and service teams to expedite table turnarounds.
• Reservation Management: Managed digital reservation platforms and high-volume phone inquiries, ensuring accurate booking for large parties and special events.
• Conflict Resolution: Navigated sensitive guest concerns with poise, maintaining a high standard of service and a positive atmosphere under pressure.